Sales Advisor

We are currently seeking a full time 8-5pm Mon-Friday Sales Advisor.

Job Purpose statement

Responsible for providing excellent customer service and working to company standards at all times.

Responsible For:

  • Handling inbound sales enquiries on the telephone and via e-mail which involves checking stock levels and pricing using Profit Plus Software
  • Processing sales orders using Profit Plus Software
  • Dealing with customer queries and complaints, obtaining technical information regarding products where required and general customer service
  • Responding to customer enquiries on the phone or via e-mail or via web based sourcing tool
  • Sourcing items from other suppliers when required
  • Maintaining high standards of administration and customer service to achieve maximum profitability & service level
  • To positively promote the company and its products and services and ensure that a professional image is provided at all times to customers and colleagues
  • To undertake, when requested by your Manager or Company Directors, additional reasonable tasks and responsibilities not outlined above in order to support the success and continuing performance of the department and company
  • To abide by the company’s confidentiality agreement when carrying out all tasks as part of this role

Key Skills Required:

  • Experience in Sales is preferred
  • The ability to work under pressure in a busy fast paced environment
  • Ability to organise, prioritise, multitask, be flexible and meet deadlines
  • Negotiating skills
  • Willingness to learn and be flexible in their working arrangements
  • An interest in engineering & related products
  • Enthusiastic, driven and sales orientated
  • Excellent communication skills, telephone manner and technique as well as good interpersonal skills
  • Effective numeracy, literacy and word processing skills
  • Ability to work well with others and a team player
  • Commercial awareness i.e. good understanding of sales procedures, net & gross profit as well as purchasing costs & procedures
  • The ability to handle confidential information in the appropriate manner

Knowledge Required:

  • Good ICT skills including working knowledge and experience of sales software
  • Good working knowledge of Microsoft Excel and Outlook and Microsoft OneNote
  • General knowledge health and safety procedures

Experience (and/or) Qualifications Required:

  • Standard grades in English and Maths as a minimum

View the full job description (opens new window)


Please complete our application form (opens new window) and send it with a covering letter and your C.V. to:

The Personnel Manager
REF - Sales Advisor
Town & County Engineering Services Ltd,
Wardentree Lane,
PE11 3UG